Frequently Asked Questions

Answers before the tour

Still wondering about something? Bring it with you. The useful part of a tour is talking through your day, not just looking at the room.

Pricing & Payments

How much do couples typically spend in total?

Most couples spend between $7,150 and $51,961+ all-in, including the venue and an all-inclusive package. Where you land depends on your date, guest count and package. Compared with a Saturday, Monday to Thursday dates save $2,000 on the venue rental and Friday or Sunday dates save $1,000, and dates outside September to November save another $1,000. Use our calculator to see your exact number for your date and guest count. Your contract matches it line for line, with no hidden fees.

How much is the deposit to book our date?

A signed agreement and a retainer of 50% of the venue rental secure your date. Your date isn't reserved until both are in, so if you love a date, don't wait too long.

What's the payment schedule?

After your retainer (50% of the venue rental), the balance is split into four equal installments: the first 30 days after booking, the last 30 days before your wedding, and two evenly spaced in between. You can pay by card or check, and you'll always know exactly what's due and when.

What if we need to cancel or reschedule?

Life happens, and we get it. If you need to reschedule, you can move to another available date within six months and your payments transfer. If you cancel, the retainer is non-refundable.

The Venue & Your Day

How many guests can the Barn hold?

Up to 120 inside the barn. The covered pavilion seats up to 90.

Can we hold both the ceremony and the reception here?

Yes. Your rental covers the whole property for both, for twelve hours.

Where can the ceremony happen?

The wooded cove, the covered pavilion, the courtyard, or inside the barn. We will help you think through the light, the season, your guest count and the weather plan.

What if it rains?

The ceremony moves under the pavilion or into the barn. Weather never decides the day.

Is the barn climate controlled?

Yes. The main barn is heated and cooled for year-round celebrations.

What is included in the venue rental?

Twelve hours, placed anywhere between 5 a.m. and 11 p.m. (most couples take 11 a.m. to 11 p.m.), with access to the barn and grounds, guest tables, serving tables, reception chairs and white ceremony chairs, two dressing suites, restrooms, parking, and a venue host on site. Linens, décor and arbors are not included; arbors in several styles are available as an add-on.

Do we need an appointment to tour?

Yes. Tours are by appointment so the property and our full attention are yours, and we're happy to answer questions by phone the same day; the easiest way to see the venue is to book a tour.

Can you hold a date for us?

After your tour, we can set a date aside for 48 hours as a courtesy while you decide. That is not a reservation: your date is only secured once your signed agreement and retainer are in.

When is the rehearsal?

The day of your wedding, inside your twelve hours. If you would rather rehearse on an earlier day, ask; we will fit it in when the calendar allows.

Can we rent the venue without a package?

Yes. Venue-only rentals require a professional, insured wedding coordinator, and we are happy to recommend a few.

Which vendors do we arrange ourselves?

With the Springs and Chestnut packages: your photographer, officiant, hair and makeup, and your alcohol. With The Essentials, add catering. Venue-only means every vendor is yours to choose.

Can alcohol be served?

Yes. Bar service is part of every package, with service length and selections varying by package. You buy the alcohol from a shopping list built around your guest count.

Are there requirements when alcohol is served?

Every event carries a one-day liability policy, and an off-duty officer is on site for the bar hours. The officer is included in every package; for a venue-only rental we arrange it and add it to your final balance.

Can we use candles?

Yes, with our placement guidelines. Open flames outdoors, such as fire pits and bonfires, are not permitted; the stacked-stone fireplace in the courtyard is the one exception.

What time does the evening end?

11:00 p.m. Your twelve hours sit anywhere between 5 a.m. and 11 p.m., and your timeline is built backward from there.

How much parking is there?

There are 50 on-site parking spaces for guests and vendors.

Is there lodging on site?

No. We are an hour from Knoxville, close to the cabins and hotels of Sevierville and Pigeon Forge.

How do we pay?

By card, or by mailing a check.

Do you welcome LGBTQ+ weddings?

Absolutely. Chestnut Springs welcomes every couple, and we would be honored to be part of your celebration.